Make Your Voice Heard with Nexel
As businesses expand and customer interactions become more complex, having a reliable and feature-rich voice calling solution is paramount. Nexel's cloud-based service is designed to revolutionize your business communication with its innovative approach to voice calling. Let's dive into the benefits and explore how Nexel can take your voice calls to the next level.
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Benefits of Nexel
EASY TO USE
The easiest phone system you'll ever set up
Nexel is the easiest to set up, as it requires no complex hardware or software installation. With just a few clicks and very little effort, you can start managing calls, routing customers and setting up unique business branches quickly and seamlessly. Plus, it's 100% secure and always available for use.
Use the mobile app, desktop or desk phone
With Nexel, you get the flexibility to use the mobile app, desktop or desk phone depending on your preferences and needs. This saves time and eliminates hassle — plus you get access to all of the features you need no matter what device you’re using.
Add new phone numbers, devices, IVRs or customers no time
Nexel makes it easy to add new phone numbers, devices, IVRs or customers in no time. With a few clicks and no complicated setup processes, you can quickly configure new devices and services so that your business is always ready to handle more calls and customers.
Route customers with IVR and call queues
You can quickly create detailed IVRs and configure custom call queues so that customers get the help they need in the shortest amount of time possible. You can even create personalized welcome messages to greet
Monitor call quality, usage, device status, and setup alerts
Nexel allows you to monitor call quality, usage, and device status, giving you a clear overview of how your system is performing. You can setup alerts to track irregularities such as dropped calls or device errors, giving you peace of mind that your communications are always running smoothly.
Take Control of your numbers reputation
Nexel's cloud PBX allows you to take control of your numbers reputation and protect it from scammers. It even provides “Scam likely” calls markup detection, helping you identify potential threats quickly and easily.
Advance Your Business With Cloud VOIP
Nexel provides a powerful predictive dialer that can significantly streamline your customer outreach. With its advanced automation capabilities, the dialer can dial multiple phone numbers at once and even pause during voicemail messages, making it an ideal solution for businesses looking to increase their customer connections without wasting time and resources.
Voicemail Drop is a powerful tool that can let you quickly and easily send automated messages to customers. You can create pre-recorded voicemails in multiple languages, saving you time and effort when sending out promotional messages or customer alerts. Voicemail Drop makes customer outreach simpler and more efficient than ever before.
By making use of virtual phone numbers and custom caller ID's, VoIP services can make it easier to connect with customers in a various states/countries with maximum answer rate.
The other major advantage is cost savings. Since cloud solutions require less hardware than traditional phone systems, businesses save money over time through reduced installation costs, equipment costs, maintenance costs, and more. In addition, business owners who want to add additional lines for peak times can easily do so without large upfront capital investment, meaning their monthly overhead can remain manageable.
For businesses that need access to advanced features such as fax-to-email, auto attendants, and call forwarding, they may need additional hardware such as an IP PBX device or gateway. This hardware houses many of these features in one place, making setup easier and faster than having to manage it through multiple separate systems. Ultimately though, the specific equipment needed for each business’s cloud VoIP phone system will depend on the features required for their operations.
To find out which systems are compatible with yours, consult your service provider prior to setting up your VoIP phone system. Additionally, all of your data will remain secure and private since it is hosted in the cloud. This means that you don't have to worry about complicated installation or extra hardware components needed for security purposes as it is already taken care of by the cloud provider.
Moreover, since the services are delivered over the internet, businesses have the flexibility to set up their phone system from anywhere at anytime. This eliminates the need for additional capital investments in hardware or complicated installation processes. Finally, Nexel can be easily scaled up or down depending on the needs of your business.
Track all unreturned calls and texts in a single click
With our proprietary filter technology, when you access your list of missed calls from your CRM, with a click, you can see the purpose of the prospect’s or client’s call and take fast, appropriate action with a callback or immediate text!